Step into the world of customer experience conferences of 2024, where the exchange of insights and innovation takes center stage! In this fast-paced digital age, it’s imperative for SaaS teams to stay ahead in the realm of customer interactions. As your dedicated Loop Bridge team, we understand the paramount importance of staying informed and connected; that’s precisely why we’ve meticulously compiled a list of the top customer experience conferences for 2024. Whether your interests lie in AI-powered analysis, intelligent customer engagement, or the very latest trends in market interactions, these conferences provide a wealth of knowledge and networking opportunities. Join us on this journey as we delve into the events that are set to shape the future of customer experience, empowering SaaS teams to excel in this ever-evolving landscape. Let’s dive right in!
February 2024 Customer Experience Conferences
Experience 24
- Dates: February 5-7
- Location: Las Vegas, Nevada
- Details: A conference offering inspiration and hands-on problem-solving with world-class brands, focusing on customer experience, employee experience, and contact center leadership
- Official Event Website
Future of Customer Contact Conference
- Date: February 8
- Location: London, England
- Details: A conference focused on building better customer experiences, featuring keynotes and insights into the evolving field of customer contact
- Engage Customer Website
CX USA Exchange
- Dates: February 26-27
- Location: Le Méridien Dania Beach, Fort Lauderdale, Florida, USA
- Details: An annual event for optimizing, personalizing, and engaging customer experiences, featuring top speakers and innovative strategies in customer experience
- CX Network Website
March 2024 Customer Experience Conferences
Adobe Summit
- Dates: March 26-28
- Location: Las Vegas, Nevada & Online
- Adobe Summit
Pharma CX Summit
- Dates: March 20-21
- Location: The Nassau Inn, Princeton, NJ
- PanAgora Pharma
May 2024 Customer Experience Conferences
Chief Experience Officer Exchange
- Dates: May 15-17
- Location: Marriott Grand | St. Louis, MO
- Details: Customer Contact Week Digital
Salesforce Connections 2024
- Dates: May 22-23
- Location: Chicago, Illinois & Online
- Details: Salesforce Connections
Forrester CX APAC
- Dates: May 28-29
- Location: Sydney, Australia & Online
- Details: Forrester
Connect 2024
- Dates: May 29-31
- Location: Austin, Texas
- Details: CMSWire Connect
June 2024 Customer Experience Conferences
Customer Contact Week
- Dates: June 3-6
- Location: Las Vegas, Nevada
- Details: Customer Contact Week
CX North America
- Dates: June 17-20
- Location: Nashville, Tennessee & Online
- Details: Forrester CX North America
July 2024 Customer Experience Conferences
CXFS
- Dates: July 15-16
- Location: The Westin Copley Place, Boston, MA
- Details: CX Finance
Customer Contact Week Asia
- Dates: July 16-19
- Location: Singapore
- Details: Customer Contact Week Digital
August 2024 Customer Experience Conferences
CX Retail Exchange
- Date: August 12-13 2024
- Location: London, England
- Details: CX Network
World CX Summit by TresconCX
- Dates: August 2-3
- Location: Singapore
- Details: A significant event for customer experience professionals, focusing on global CX strategies and innovations.
- Official Event Website: World CX Summit
September 2024 Customer Experience Conferences
Contact Center & Customer Services Summit
- Dates: September 11-12
- Location: Manchester, UK
- Details: This summit focuses on the future of contact centers and customer services, offering insights into innovative strategies and technologies.
- Official Event Website: Contact Center & Customer Services Summit
Customer Success Festival
- Dates: September 19-20
- Location: San Francisco, US
- Details: An event dedicated to customer success, featuring industry leaders and success stories.
- Official Event Website: Customer Success Festival
CS100 Summit
- Dates: September 27-29
- Location: Sundance, US
- Details: A summit for customer success professionals focusing on the latest trends and strategies in customer success.
- Official Event Website: CS100 Summit
October 2024 Customer Experience Conferences
Customer Contact Week Europe
- Dates: October 9-11
- Location: Amsterdam, the Netherlands
- Details: An important event in Europe for customer contact professionals, discussing themes like AI, digital transformation, and automation.
- Official Event Website: Customer Contact Week Europe
Customer Service Revolution Conference
- Dates: October 11-12
- Location: Cleveland, OHIO, US
- Details: A conference dedicated to revolutionizing customer service practices.
- Official Event Website: Customer Service Revolution
November 2024 Customer Experience Conferences
Customer Success Festival Sydney
- Dates: November 1-2
- Location: Sydney, Australia
- Details: Offers insights into effective customer success strategies in the APAC region.
- Official Event Website: Customer Success Festival Sydney
Digital Customer Experience Summit
- Dates: November 7-8
- Location: Toronto, Canada
- Details: Focuses on the integration of digital strategies in enhancing customer experience.
- Official Event Website: Digital Customer Experience Summit
CCW Europe Exchange UK
- Dates: November 14-15
- Location: London, UK
- Details: A premier event for customer contact and experience professionals in Europe, focusing on innovative CX solutions.
- Official Event Website: CCW Europe Exchange UK
