Privacy Policy

Updates: 30 September 2023

1. PURPOSE AND SCOPE

1.1 At Loop Bridge, we respect your privacy and data protection rights and recognize the importance of protecting the personal data we collect and process. This Privacy Policy is designed to help you to understand what personal data we collect about you and how we use and share it.

1.2 This Privacy Policy applies to you if you:

interact with our Loop Bridge’s commercial website (https://loopbridge.ai)
attend an Loop Bridge event or an event which Loop Bridge sponsors (“event attendees“);
use Loop Bridge’s product (app.loopbridge.ai).

2. PERSONAL DATA COLLECTED BY Loop Bridge

2.1 PERSONAL DATA WE COLLECT AND RECEIVE

The personal data that we collect about you broadly falls into the categories set out in the following table. Some of this information you provide voluntarily when you interact with the Loop Bridge Services and Sites, or when you attend an event or visit our premises. Other types of information may be collected automatically from your device, such as device data and service data. From time to time, we may also receive personal data about you from third party sources (as further described in the table).

We may collect the following personal data about:

our website users;
recipients of marketing communications; and
marketing prospects.

Registration, contact, and company information:

first and last names;
email addresses;
phone numbers;
avatars;
company name;
your role in your company.

Payment information:

credit card information;
billing and mailing addresses;
other payment-related information.

Device data:

operating system type and version number, manufacturer and model;
browser type;
screen resolution;
IP address;
unique device identifiers.

Service data:

the website you visited before browsing to the Loop Bridge Services;
how long you spent on a page or screen;
how you interact with our emails;
navigation paths between pages or screens;
date and time;
pages viewed;
links clicked.

2.2 COOKIES AND OTHER TRACKING TECHNOLOGIES

Some device data, service data and third party source data is collected through the use of first or third party cookies and similar technologies.

3. HOW AND WHY WE USE YOUR PERSONAL DATA

3.1 We collect and process your personal data for the following purposes and, if you are from the European Economic Area (EEA), the UK or Switzerland, on the following legal bases:

Providing and facilitating delivery of the Loop Bridge Services and Sites: We process your personal data to perform our contract with you for use of our Services and Sites and to fulfill our obligations under applicable terms of service. Where we have not entered into a contract with you, we process your personal data in reliance on our legitimate interests to operate and https://loopbridge.ai/wp-content/uploads/2024/07/Sales-conferences-2024-1.pngister the Loop Bridge Services and Sites. For example, to create, https://loopbridge.ai/wp-content/uploads/2024/07/Sales-conferences-2024-1.pngister and manage your account.
Communicating with you about the Loop Bridge Services and providing customer support: We may send you service, technical and other https://loopbridge.ai/wp-content/uploads/2024/07/Sales-conferences-2024-1.pngistrative messages in reliance on our legitimate interests in https://loopbridge.ai/wp-content/uploads/2024/07/Sales-conferences-2024-1.pngistering the Loop Bridge Services. For example, we may send you messages about the availability or security of the Loop Bridge Services. We also process your personal data to respond to your comments and questions and to provide customer care and support.
Improving the Loop Bridge Services and Sites: We process your personal data to improve and optimize the Loop Bridge Services and Sites and to understand how you use the Loop Bridge Services and Sites, including to monitor usage or traffic patterns and to analyze trends and develop new products, services, features and functionality in reliance on our legitimate interests.
Sending marketing communications: We process your personal data to send you marketing communications via email, post or SMS about our products, services and upcoming events that might interest you in reliance on our legitimate interests or where we seek your consent. Please see the “Your Privacy Rights and Choices” section below to learn how you can control your marketing preferences.
Registering office visitors: We process your personal data for security reasons and for the purpose of hosting your visit to the extent such processing is necessary for our legitimate interests in protecting our premises and confidential information against unauthorized access and the safety of our staff and office visitors.
Managing event registrations and attendance: We process your personal data to plan and host events for which you have registered or that you attend, including sending related communications to you.
Maintaining security of the Loop Bridge Services and Sites: We process your personal data to control unauthorized use or abuse of the Loop Bridge Services and Sites, or otherwise detect, investigate or prevent activities that may violate Loop Bridge policies or applicable laws, in reliance on our legitimate interests to maintain and promote the safety and security of the Loop Bridge Sites and Services.
Displaying personalized advertisements: We process your personal data to advertise to you and to provide personalized information, including by serving and managing advertisements on our Sites and on third party sites, in reliance on our legitimate interests to support our marketing activities and advertise our products and services or, where necessary, to the extent you have provided your consent.
Carrying out other legitimate business purposes: including invoicing, audits, fraud monitoring and prevention.
Complying with legal obligations: We process your personal data when cooperating or complying with public and government authorities, courts or regulators in accordance with our obligations under applicable laws and to protect against imminent harm to our rights, property or safety, or that of our users or the public, as required or permitted by law.

3.2 In certain circumstances, we may collect your personal data on a different legal basis. If we do, or if we use your personal data for purposes that are not compatible with, or are materially different than, the purposes described in this notice or the point of collection, we will explain how and why we use your personal data in a supplementary notice at or before the point of collection. Where we refer to legal bases in this section we mean the legal grounds on which organizations can rely when processing personal data.

3.3 Please note these legal bases only apply to you if you are resident in the EEA, the UK or Switzerland.

4. RETENTION OF YOUR PERSONAL DATA

4.1 We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy.

4.2 Note that content you post may remain on the Sites even if you cease using the Sites or we terminate access to the Sites.

5. PROTECT AND SAFEGUARD PERSONAL DATA

We care about protecting personal data. That is why we put in place appropriate measures that are designed to secure your personal data.

6. YOUR PRIVACY RIGHTS AND CHOICES

6.1 Depending on your location and subject to applicable laws, you may have certain data protection rights. If you are a resident of the EEA or the UK you have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal data, you can do so at any time.
You can object to processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data.
You have the right to opt-out of marketing communications we send you at any time. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the “unsubscribe” or “opt-out” link in the communications we send you. Please note, however, that it may not be possible to opt-out of certain service-related communications. You can let us know at any time if you do not wish to receive marketing messages by contacting us on the Loop Bridge Messenger or by contacting us using the contact details below.
Similarly, if we have collected and process your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.

6.2 If you are a California resident, you can find information about how we use your personal data and about your privacy rights in Section 9 of this notice.

7. CHILDREN’S PRIVACY

Our Services and Sites are not intended for use by anyone under the age of 16. Loop Bridge does not knowingly collect personal data from anyone under the age of 16. If you are under 16, you may not attempt to register for our Services or send any information about yourself to us, including your name, address, telephone number, or email address. If we become aware that we have collected personal data from someone under the age of 16 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 16 and believe that a child has provided us with their personal data, please contact us at the email or mailing address provided at the end of this Privacy Policy.

8. CHANGES TO THIS NOTICE AND QUESTIONS

8.1 We may amend this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update it, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If we make material updates to this Privacy Policy we will update the effective date at the top of the Privacy Policy.

8.2 If you have any questions, comments or concerns about this Privacy Policy or the way your personal data is being used or processed by Loop Bridge, please submit any questions, comments or concerns using the Contact Us link in the footer of this page.

9. COLLECTION AND USE OF PERSONAL DATA OF CALIFORNIA RESIDENTS

9.1 SCOPE

Except as otherwise provided, this Section 9 applies only if you are a California resident. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA“), the California Privacy Rights Act of 2020 (“CPRA“), and any regulations promulgated under either law, in each case, as amended from time to time.

This Section 9 does not apply to;

information exempted from the scope of the CCPA;
activities governed by a different privacy notice, such as notices we give to California personnel or job candidates; or
Personal Information we collect, use, and share on behalf of our customers as a “service provider” under the CCPA.

9.2 YOUR CALIFORNIA PRIVACY RIGHTS

You have the following rights:

Right to Information/Know You can request whether we have collected your Personal Information, and in certain cases, the following information about how we have collected and used your Personal Information during the past 12 months:

The categories of Personal Information we have collected.
The categories of sources from which we collected the Personal Information.
The business or commercial purpose for collecting, sharing, and/or selling Personal Information.
The categories of Personal Information that we sold or disclosed for a business purpose.
The categories of third parties to whom Personal Information was sold, shared, or disclosed for a business purpose.

Right to Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
Right to Correction. You can request that we correct inaccurate Personal Information that we have collected about you.
Right to Deletion. You can ask us to delete the Personal Information that we have collected from you.
Right to Opt-Out of Tracking for Targeted Advertising Purposes. While we do not sell Personal Information for money, like many companies, we use services that help deliver targeted ads (also known as interest-based ads) to you, as we have described in the “How and Why We Use Your Personal Data” section above. The CCPA classifies our use of some of these services as “sharing” your Personal Information with the advertising partners that provide the services, from which you have the right to opt-out.
Right to Nondiscrimination. You are entitled to exercise the rights described above free from discrimination prohibited by the CCPA.

Verification of Identity. We will need to verify your identity to process your information/know, access, correction, and deletion requests and reserve the right to confirm your California residency. To verify your identity, we may require you to log into an Loop Bridge online account (if applicable), provide government identification, give a declaration as to your identity under penalty of perjury, and/or provide additional information. These rights are not absolute, and in some instances, we may decline your request as permitted by law.

Authorized Agents. Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of the valid power of attorney given to your authorized agent pursuant to California Probate Code Sections 4000-4465. If you have not provided your agent with such a power of attorney, you must provide your agent with written and signed permission to exercise your CCPA rights on your behalf, provide the information we request to verify your identity and provide us with written confirmation that you have given the authorized agent permission to submit the request.

9.3 PERSONAL INFORMATION THAT WE COLLECT, USE AND DISCLOSE

The table below describes our Personal Information practices by reference to the categories in the “Personal Data Collected by Loop Bridge” section above and the categories described in the CCPA (Cal. Civ. Code Section 1798.140(v)) and describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described below. Note that:

We do not “sell” personal information as defined by the CCPA and have not sold Personal Information in the preceding 12 months.
We do not use or disclose sensitive personal information for purposes that California residents have a right to limit under the CCPA.

CCPA statutory categoryPersonal Information “PI” we collect in this category	Business/commercial purpose for collection	Categories of third parties to whom we “disclose” PI for a business purpose	Categories of third parties with whom we “share” PI
IdentifiersRegistration, contact, and company informationVisitation dataThird party source data	Providing and facilitating delivery of the Loop Bridge Services and SitesCommunicating with you about the Loop Bridge Services and providing customer supportImproving the Loop Bridge Services and SitesSending marketing communicationsRegistering office visitorsManaging event registrations and attendanceMaintaining security of the Loop Bridge Services and SitesDisplaying personalized advertisementsCarrying out other legitimate business purposesComplying with legal obligations	Loop Bridge group companiesService providersAdvertising partnersProfessional advisorsAuthorities and othersBusiness transferees	Advertising partners (to facilitate online advertising)
Professional or employment- related dataRegistration, contact, and company informationThird party source data	Providing and facilitating delivery of the Loop Bridge Services and SitesCommunicating with you about the Loop Bridge Services and providing customer supportImproving the Loop Bridge Services and SitesSending marketing communicationsRegistering office visitorsManaging event registrations and attendanceDisplaying personalized advertisementsCarrying out other legitimate business purposesComplying with legal obligations	Loop Bridge group companiesService providersAdvertising partnersProfessional advisorsAuthorities and othersBusiness transferees	Advertising partners (to facilitate online advertising)
Financial informationPayment information	Providing and facilitating delivery of the Loop Bridge Services and SitesCarrying out other legitimate business purposesComplying with legal obligations	Loop Bridge group companiesService providersProfessional advisorsAuthorities and othersBusiness transferees	None
Internet or network informationDevice dataService data	Providing and facilitating delivery of the Loop Bridge Services and SitesCommunicating with you about the Loop Bridge Services and providing customer supportImproving the Loop Bridge Services and SitesSending marketing communicationsMaintaining security of the Loop Bridge Services and SitesDisplaying personalized advertisementsCarrying out other legitimate business purposesComplying with legal obligations	Loop Bridge group companiesService providersAdvertising partnersProfessional advisorsAuthorities and othersBusiness transferees	Advertising partners (to facilitate online advertising)
Sensory informationRegistration, contact, and company informationVisitation data	Providing and facilitating delivery of the Loop Bridge Services and SitesRegistering office visitorsManaging event registrations and attendanceCarrying out other legitimate business purposes	Loop Bridge group companiesService providersProfessional advisorsAuthorities and othersBusiness transferees	None
InferencesData derived from the above categories	Providing and facilitating delivery of the Loop Bridge Services and SitesImproving the Loop Bridge Services and SitesSending marketing communicationsDisplaying personalized advertisementsCarrying out other legitimate business purposes	Loop Bridge group companiesService providersAdvertising partnersProfessional advisorsAuthorities and othersBusiness transferees	Advertising partners (to facilitate online advertising)